Union Assembly Logo

COGUA Ministers App Support

Login help, update guidance, feature information, and direct contact details.

Back to File Server
Official App Support

Help for sign-in, updates, notifications, and everyday use of the Ministers App.

This page is for users of the COGUA Ministers App who need help accessing the app, understanding what it can do, or resolving a problem before contacting support.

Download or Update the App Open iOS Ministry Guide Email Support Request Account Deletion
Sign in with your approved email Use the email address tied to your COGUA access account.
Keep the app current Older versions may be blocked once support moves to a newer release.
Resolve common issues quickly Most login and loading problems can be fixed with a current build and a fresh app launch.

Login Instructions

  1. Install the latest App Store version first. If your version is out of date, sign-in may be blocked until the app is updated.
  2. Open the app and enter your approved email address. Use the email associated with your COGUA account.
  3. Enter your password carefully. Check for typing errors, saved passwords, or the wrong email account.
  4. Give the app a moment to complete sign-in. The app may register the device and load content after authentication.
  5. Stay connected to Wi-Fi or cellular service. The app relies on live access for directories, messaging, announcements, and media.

Things to Try Before Reaching Out

  • Update the app from the App Store. This is the first and most important check.
  • Close the app fully and reopen it. A fresh launch often clears stalled registration or loading steps.
  • Restart the iPhone or iPad. This can correct a stuck network or notification state.
  • Try another connection if available. Switch between Wi-Fi and cellular data if one appears unstable.
  • Confirm that notifications are enabled. If alerts are missing, device settings may be preventing delivery.

App Abilities

The Ministers App is intended to keep ministers and church leaders connected to the most-used COGUA resources without moving between separate sites and tools.

DIR
Church and Minister Directory
View churches, pastors, locations, and service-related information.
MSG
Messages and Announcements
Receive communication, unread message counts, and important ministry notices.
MED
Media and Devotional Content
Open audio, video, devotional, and ministry-related content from one place.
EVT
Events and Assembly Information
Review Assembly details and featured fellowship information inside the app.
PUSH
Push Notifications
Receive update notices and important alerts when notifications are enabled.
ADM
Authorized Tools
Some users may have access to additional sections based on permissions and role.

Account Deletion

Users may request deletion of an account used with COGUA Ministry Apps. Submit the request with the name and email address tied to the app account.

Open Account Deletion Request
General Support Information

Need direct help?

If you have updated the app and still cannot sign in, or if an important section is not working correctly, contact support with your name, the email used in the app, and a short description of the issue.

Send Support Request Call 336-262-2861
Union Assembly File Server